Product information management solutions for product marketers
• Benefits
• Key Features
• Technical & Hosting
• Related Services
• Further Information
• View All Products
• Benefits
• Key Features
• Technical & Hosting
• Related Services
• Further Information
• View All Products
FocusOPEN Product Media Manager helps companies who deal with large numbers of unique products to stay in control of their associated media.
This marketing-oriented Product
Information Management (PIM) 
solution enables employees, partners and external agencies to quickly
source up-to-date, accurate and localised product media, including
datasheets, photos, video, 3D models,
packaging or promotional artwork. Assets can be downloaded for reuse
in campaigns or ordered online.
Comprehensive administration features enable managers take control of brands and ensure that only current and relevant product media is available to users. With a fully-customisable interfaces, system integration services and flexible technical support & hosting packages, FocusOPEN can be quickly deployed to suit your individual business needs.
FocusOPEN enables companies to obtain greater value from their product media and improve productivity with more efficient and streamlined administration.
Deliver All Media Including Video
FocusOPEN Product Media Manager supports numerous
media formats, including video,
e.g: Windows Media, AVI, Flash Video, QuickTime and DVD. Furthermore, the system can generate media previews for uploaded files, including fast-loading, high-quality video previews. Read our report, "On-line Video Asset Catalogues: 12 Crucial Points For Marketers" for further information.
e.g: Windows Media, AVI, Flash Video, QuickTime and DVD. Furthermore, the system can generate media previews for uploaded files, including fast-loading, high-quality video previews. Read our report, "On-line Video Asset Catalogues: 12 Crucial Points For Marketers" for further information.
Ensure Accurate, Pertinent Data
Reduce the risk of colleagues or partners distributing information which is out-of-date or inaccurate by providing a centralised media repository for everyone involved in product marketing. Automated expiry and review features enable administrators to maintain media assets with ease, whilst users are kept informed of updates or withdrawals relevant to them via dashboards and alerts.
Control Your Product Brands
Ensure that all product media in circulation is
on-brand. Usage and rights management features enable administrators
to quickly add information on acceptable use, copyright and download
restrictions, whilst additional documentation, e.g. full corporate
style guidelines, can be stored and viewed alongside their related
assets. Further, workflow add-ons extend
the system by providing a framework for team based activities, such
as artwork approval.
Avoid More Unnecessary Costs
Large scale marketing operations often incur additional costs as teams reproduce media, unaware of any existing assets which could be repurposed. As product information management systems centralise product media, making it possible for users to search for and download media assets for reuse, these unnecessary costs can be avoided.
Develop Better Marketing Resources
Continue to improve marketing resources for partners
and colleagues with statistics and reports that detail asset trends,
such as the most or least frequently used. In combination with features
which enable users to rate and feedback on assets, FocusOPEN provides
managers with valuable information for future product media production.
Provide Secure Access For External Users
Allow partners, suppliers or colleagues in dispersed global
locations secure and restricted access to the product media catalogue
online, as required. Present only the product media suitable for each
user and localise views based on region, reseller level or group.
Use workflow add-ons to extend teams
to managers in other regional offices for project collaboration or
approvals.
Our existing DAM platform
and expertise are combined with product centred search and cataloguing
features to provide a flexible, web-based solution, ideal for distributed
marketing operations.
Product-Orientated Advanced Search
Designed for organisations who market significant product ranges, FocusOPEN Product Media Manager provides advanced search filters and features based around product data, supplied via ERP or similar systems. In this manner, colleagues, suppliers and partners familiar with your business, can locate and retrieve assets with greater ease.
Fast-Loading, Auto-Generated Media Previews
FocusOPEN will auto-generate media previews of
assets as files are ingested, e.g. fast-loading previews of high-resolution
artwork, 3D models or video footage, which can be quickly viewed prior
to the download of the original files. Previews can be watermarked
and views restricted for selected users. More information on video
asset management is available in our report "On-line
Video Asset Catalogues: 12 Crucial Points For Marketers".
Live Dashboards And System Alerts
Instant automated messaging features delivered via emails, SMS or user dashboards, communicate relevant system events to each user, e.g. asset withdrawals, updates or order approvals. These features are of particular use for marketing operations dispersed across multiple regions or those which utilise channel partner resellers to distribute and sell products.
Versatile User Access Controls
As many product-based marketing operations are disseminated across various geographic regions, incorporate multiple brands and may use partner channels as a route to market, FocusOPEN Product Media Manager is designed with highly granular permissions, which allow users to view only those products and associated media which are most relevant to their locale, language, reseller level or brand.
Comprehensive Statistics And Reporting
Presented in both tabular and popular graphical formats (e.g. bar, line, pie and Gantt charts), FocusOPEN provides managers with detailed information on both asset and system use, such as activity reports, asset popularity reports and user registration and login statistics.
Integrates With Business Systems, e.g. ERP Or Supply Chain Management
Several built-in APIs allow FocusOPEN Product Media
Manager to seamlessly integrate with ERP or Supply Chain Management
solutions, via a number of methods such as flat file import or XML
web services. Product media can be linked directly to order processing
via common identifiers such as SKU codes for seamless enterprise application
integration. See our case study, "Multinational
Container Shipping Company uses FocusOPEN To Help Manage Distribution
Of Their Marketing Collateral" for an example of FocusOPEN integration
with print fulfilment.
Integrates With Workflow System Add-Ons
Workflow system add-ons
extend FocusOPEN to provide a workflow framework for collaborative
tasks, e.g. product media approvals or reviews.
Integrates With Graphics Software
Allow users to access the product media catalogue from within professional design packages, such as Adobe InDesign, Adobe PhotoShop, Quark Xpress or Microsoft PowerPoint.
FocusOPEN Product Media Manager is an enterprise-class, web-based application, built for high-volume simultaneous use.
Hosting FocusOPEN
FocusOPEN is typically installed on to a
server provided by Daydream and hosted in one of our data centres
- all of which have Tier-1 IP connectivity. If preferred, however,
the system can be deployed to an alternative data centre or hosting
facilities (subject to an agreed specification).
Technical Support
Every implementation of FocusOPEN is backed
by a fully featured support package with an SLA (Service Level Agreement),
which can include 24x7 helpdesk and 100% availability options in addition
to service credits. See our technical support
section for more information. A datasheet with full technical
specifications is available on request. Our response times are summarised below:
| Priority | RRT (Recommended Response Time) | Escalation | MRT (Max. Resolution Time) | |||
| 5 mins | 1 hour | 2 hours | 4 hours | |||
| 1 | Yes | 1 hour | 1 hour | |||
| 2 | No | Yes | 2 hours | 2 hours | ||
| 3 | No | No | Yes | 4 hours | 6 hours | |
| 4 | No | No | No | Yes | N/A | 8 hours |
Daydream offers a broad range of related services to support your Product Information Management system. For example, integration with ERP or similiar systems to share product data.
Read more about our
related asset management services, including: Editorial, controlled
vocabulary & taxonomy design, asset digitisation, data migration,
systems integration and systems training.
To arrange a demonstration of FocusOPEN Product Media Manager or find out more, email:
info@daydream.co.uk
or telephone us on +44 (0)20 7096 1471.
Special Report: Corporate Media Libraries For Marketing Managers
What should marketing managers look for in a DAM system? This reports offers professional tips for those tasked with the procurement of an enterprise DAM solution.
Request the report
What should marketing managers look for in a DAM system? This reports offers professional tips for those tasked with the procurement of an enterprise DAM solution.
Request the report
Enterprise Digital Asset Management: A Guide For IT Professionals
Practical advice for IT professionals on issues from systems integration to the IT infrastucture requirements for Digital Asset Management.
Request the report
Practical advice for IT professionals on issues from systems integration to the IT infrastucture requirements for Digital Asset Management.
Request the report
Video Digital Asset Management: 12 Crucial Points For Marketers
Marketing managers are invited to consider 12 crucial points that will determine the success or failure of a web video archive.
Request the report
Marketing managers are invited to consider 12 crucial points that will determine the success or failure of a web video archive.
Request the report
DAM Glossary Of Terms
A comprehensive A to Z of common terminology used in the field of Digital Asset Management.
View the glossary
A comprehensive A to Z of common terminology used in the field of Digital Asset Management.
View the glossary
Daydream's Digital
Asset Management (DAM) blog provides marketing managers with
the latest news and views on how DAM systems can be used to control brands.
Pick up our Reports Feed to stay
up-to-date with our latest report releases.
About Digital Asset Management: An Introduction For Marketing Managers
Find out what Digital Asset Management is, plus the benefits that a DAM system could bring to your organisation.
View the article
Find out what Digital Asset Management is, plus the benefits that a DAM system could bring to your organisation.
View the article
Digital
Asset Management: Implementing A Strategy
Following-up from
"An Introduction For Marketing Managers", this article presents the key
considerations in managing a successful DAM project.
View
the article
Digital Video Asset Hosting With FocusOPEN
FocusOPEN supports video in addition to a range of media formats. In this report, we outline our approach to the successful delivery of this bandwidth and storage intensive media format.
Download the report
FocusOPEN supports video in addition to a range of media formats. In this report, we outline our approach to the successful delivery of this bandwidth and storage intensive media format.
Download the report
How can marketing managers deliver video and other media across the business?
12 crucial points can determine the success or failure of an online video catalogue. Read our report to find out how to avoid the common errors made in video DAM system implementation.
Download the report
© Daydream 1995- - All Rights Reserved
Digital Asset Management Software, Services and Solutions
Daydream Interactive Ltd t/a Daydream - UK Company Number: 3453913
Registered Office: Linton House - 164-180 Union Street - LONDON - SE1 0LH - United Kingdom
TEL: +44(0)20 7096 1471 - FAX: +44(0)20 7117 1636 - EMAIL: info@daydream.co.uk