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The relevance of a
digital asset management system to the business it serves contributes to its uptake amongst
users and ultimately determines overall return-on-investment.
Systems that reflect the nature and needs of the organisation will be
more valuable to users than those that do not.
To tailor each new implementation of FocusOPEN
Digital Asset Manager, Daydream provides a range of professional services:
Customised Off-The-Shelf (COTS): Your Unique Business Needs
FocusOPEN provides a platform for a digital asset
management system, which is tailored by our consultants and software
development team to suit the individual requirements of each business.
In a typical implementation, the following steps are taken:
1. Functional Specification
Via meetings with key stakeholders and end-user focus groups, Daydream
consultants will identify features or modifications required to ensure the best return-on-investment
for your business. These findings are formalised into a functional specification.
2. Bespoke Software Development
Following functional specification, Daydream software engineers will design or
amend system components, features, permissions and metadata categories to suit both your business and IT
environments.
3. Systems Integration
Often digital asset management systems are required to integrate with existing business systems,
to share data and eliminate system duplication costs. For example, digital asset management systems may be required
to integrate with LDAP servers to facilitate Single Sign-On (SSO). Daydream has considerable experience integrating
a number of common business systems with Digital Asset Management solutions, including:
- LDAP & Active Directory
- Ordering & Fulfilment Systems
- Enterprise Content Management (ECM)
- Customer Relationship Management (CRM)
4. Data Migration & Other Asset Services
Graphical User Interface Design: Your Brand
We recognise that brand cohesion across all corporate
communication channels is essential for modern businesses. As such,
FocusOPEN
Digital Asset Manager is engineered to support full interface re-branding
and our experienced graphical user interface designers will work with
your brand team to ensure absolute adherence to corporate brand guidelines.
Customised Training & User Help: Your Users
Even with careful consideration for consistent and
intuitive interfaces, more complex tasks require powerful features with
advanced user controls. Without some ongoing instruction, these features
will be misunderstood and under-utilised, resulting in user dissatisfaction
and a lower overall return-on-investment.
Ongoing training can increase overall user expertise
and ensure that, as staff join and leave your organisation, this knowledgebase
is well maintained and does not erode. Deliverable online or in workshops,
Daydream will design courses which will cover the system and any enhancements
or extensions made throughout its lifecycle. Further, comprehensive
user help documentation is provided with each implementation of FocusOPEN,
which can be translated into multiple languages for global user bases.
For further information on Daydream's professional services, email info@daydream.co.uk or telephone us on: +44 (0)20 7096 1471.
Digital Asset Management Solutions: Find Out More